Blackboard Support

Please call 1-800-414-5756 for 24/7 Blackboard Support or simply email ask@troy.edu. You may also call 334-808-6202 for additional support between the hours of 8:00 A.M. & 5:00 P.M. Central Time.

Blackboard 8.0 Information

Information on the new Blackboard 8.0 System can be found attached and at the following sites:

             http://www.blackboard.com/release8  - Information on new features in 8.0

             http://www.blackboard.com/company/events/webinar_recordings.Bb 

            Choose:  1)  Overview of the Bb Suite, Release 8.0 – 30 minute webinar

                          2)  Introduction to the new Bb Grade Center – 15 minute webinar

Please feel free to email ask@troy.edu if you should have questions or need further information. 

What is Blackboard

Blackboard is a course management system used throughout the Troy University System. The Blackboard System allows faculty to post materials and assignments, deliver tests, hold online discussions and many other course related functions. Only those faculty and students currently teaching or taking courses through the Blackboard System will have access to the system during any given term/semester. Troy University is currently running Blackboard version 7.1. To login to the Troy University Blackboard site you can go to http://troy.blackboard.com

Blackboard Support Change

Troy University Blackboard Support has recently undergone changes in order to improve the quality of services we offer TROY faculty and students. Users will still be able to call 1-800-414-5756 for 24/7 Blackboard Support or 334-808-6202 for Blackboard Support between the hours of 8:00 A.M. to 5:00 P.M. Central Time, but will now be able to email the Troy Blackboard Support Team to receive quality assistance in a timely manner.

To receive assistance via email contact ask@troy.edu.

When corresponding through email, please include your full name, student ID, Blackboard username, and last four digits of your SSN.