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Go to Blackboard
Troy University uses the Blackboard software as our online learning system.
Blackboard is an online course management system accessed via a web browser (Mozilla, Netscape or Internet Explorer, etc.).
Students and faculty/staff members will use the Blackboard site to access course/site documents, research links and library resources, receive and deliver completed assignments electronically, take tests, and communicate with each other.
Although communication is generally asynchronous (i.e., you don’t have to log in at a certain time), the actual course content is very structured. Normally assignments will be grouped by weeks or by modules and will be due on certain dates chosen by the instructor. Online classes are not easier than on-campus classes; in fact, many times they are more difficult because the student has to be very self-motivated.
Blackboard Support
- Phone: 1-800-414-5756 24/7 or 334-808-6202 Monday - Friday during the hours of 8:00 A.M.-5:00 P.M. Central Time.
- Or by Email: ask@troy.edu
- When corresponding through email, please include your full name, student ID, Blackboard username,and last four digits of your SSN.
Blackboard Support can also be found within Blackboard by clicking on the "Need Help?" icon (www.troy.edu/bbhelp).
What equipment and skills do I need to use Blackboard?
- A Pentium PC running Windows 95 or higher OR a Macintosh running system 7.5 or higher, with a minimum of 64MB RAM (recommended)
- Access to the Internet through a network connection or an Internet Service Provider, with a 56K modem or better (recommended).
- A Web browser, either Microsoft Internet Explorer 4.0 or higher or Netscape Navigator 4.03 or higher.
Microsoft Internet Explorer 5.0 or higher is recommended. (Download Internet Explorer)
NOTE: If you don’t have the items described above at home, you can use a computer in an on-campus lab.
- An e-mail account and the ability to send and receive e-mail and e-mail file attachments.
A personal account, rather than a shared account, is recommended.
- The ability to use a browser to navigate the Web, the ability to navigate among multiple open windows, and the ability to open, close, and save files and attachments.
- A Blackboard User Account. If you register for a course that uses Blackboard, a TROY staff member will automatically create your account.
Your username will be your login ID. Your password will be the last four digits of your Social Security Number.
- Any additional requirements as requested and specified by the course instructor, such as access to Microsoft Word, Excel, PowerPoint, Acrobat Reader, Real Player, or other specialized hardware or software.
How do I enroll in Blackboard?
Students do not need to enroll themselves in Blackboard. This is done automatically once you register for classes. You will not have access to Blackboard and your courses until the first day of the term.
How do I log into Blackboard?
Your username is your Troy University login (example: rsmith)
Your password is the last four digits of your Social Security Number. You should change your password to something more secure when you first log into Blackboard. You can change the password if you click "Personal Information" in the "Tools" area on the left side of your main page.
If you previously had a Blackboard account under a different username, please note that it is no longer active. Even if you can access it, this is not where your classes will appear.
How do I view my classes in Blackboard?
You may access your courses on the first day of the term.
You will notice that your classes will be listed by title and course number.
Please note that if you have previously taken courses in Blackboard these courses might continue to appear on your Blackboard homepage. The courses are no longer active. Also, some on-campus courses will have a site in Blackboard that will appear in your list of classes. The instructor of those classes will let you know if he/she intends to use the Blackboard support.
To view your active courses, you will simply "click" on the title of the course.
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