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Technical Support Blackboard SupportPlease call 1-800-414-5756 for 24/7 Blackboard Support or simply email ask@troy.edu. You may also call 334-808-6202 for additional support between the hours of 8:00 A.M. & 5:00 P.M. Central Time. By contacting Blackboard when the problem occurs, the Blackboard technicians are better able to diagnose the problem. Please be prepared to provide any error messages that you might be receiving (if applicable). Trojan Web Express Support To obtain your Trojan Web Express ID visit the Trojan Web Express Web site and follow the directions in the upper-left corner for first time logging in. If you forget your password call the 24/7 Rapid Web Express Password Re-set help desk: 1-800-414-5756. Students may also visit the Trojan Web Express help desk at: https://trojanweb.troy.edu/WebAdvisor/html/contactus.html . eCampus Web Site Help The eCampus Web site is best when viewed with the latest version of the Microsoft Internet Explorer or Netscape Navigator Web browsers. Microsoft, Netscape and Apple all offer their latest browsers free of charge and make updates available on their Web sites. To check the version of your Web browsing software, please see your Web browser's user documentation. The eCampus web site was developed for screens sized at 1024 x 768 pixels. The graphical layout, text, images and links comprising the eCampus web site are viewed best at this screen size or larger, though it is not required to sucessfully view the site. If the layout of a page on this Web site causes you to scroll horizontally to see the entire contents of a page as you browse, you may consider changing your screen dimensions to a larger setting, such as 1024 x 768. To report broken links or other problems contact the Webmaster. |
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