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  School Code: 001047

Office of Financial Aid
Contact Us

For help and questions about FAFSA on the Web or adding Troy University to your FAFSA, please call 1-800-4-FED-AID.

Students and families may request single copies of the paper FAFSA on the Web Worksheet and paper FAFSA by calling 1-800-4-FED-AID.

For help with Troy University financial aid questions, try our Call Center at 1-800-414-5756 24 hours a day, 7 days a week.

School Code: 001047


Please list the Federal School Code number for the Troy University 001047 regardless of the campus you plan to attend: Troy Dothan or Troy Montgomery or all other Troy University locations.

How to Contact Us: 


Please contact the Call Center at 800-414-5756 if they are unable to resolve your question you will receive a return call from one of our counselors the following day. Frequent calls or e-mails regarding the receipt of a form can delay awards for you and others. If you send a form to us, please give us a week before inquiring. If you have a question about whether a form is received or verification, please contact the administrative staff. Forms are dated as they arrive but during peak periods it can take as long as a week before they are entered in the computer system.

Mail requested documentation to the Financial Aid Office at:

Troy  University
Troy
134 Adams Administration Bldg.
Troy University, AL 36082
Troy University  Dothan P.O. Box 8368
Dothan, AL 36304
Troy  University Montgomery P.O. Drawer 4419
Montgomery, AL 36103

We treat faxes just like mail; they are gathered twice a day and placed with mail for sorting to be entered into the system. We suggest you not fax us forms due to quality issues. After faxing students often have a confirmation that the fax was received at our fax machine but we have an unreadable document. Each day there are blank documents on the fax machine from the blank side of documents faxed to us as well as unreadable faxes.

The information below will allow you to contact the staff at specific locations.

Be sure to include your ID number and the semester or term including year with your inquiry. For example: Amy Taylor, Troy University-ID 55555, requesting application status for Fall08 (08/09 FAFSA).

Troy Campus, Ecampus, Phenix City Campus and University College

Questions about VA:

The Troy University Campus - Troy Veteran’s Office for Troy & Montgomery School of Nursing is located in room 134 Adams Administration Building, Troy, AL 36082 1-800-551-9716 x3701or 334-670-3701 - Jason Messick, VA Counselor - jmessick at troy.edu - FAX (334) 670-5917
Questions about Forms, Process & Verification:

Forms are dated as they arrive but during peak periods it can take as long as a week before they are entered in the computer system.
  • Linda Sexton, Financial Aid Specialist/Scholarships - lsexton at troy.edu
  • Shawn Jones, Counselor - sjones6141 at troy.edu
  • Abbey Drew, Counselor – acdrew at troy.edu
  • Steven Johnson, Counselor – swjohnson at troy.edu
  • Heather Walker, Counselor – hawalker at troy.edu
  • Valarie Byrd, Counselor- vbyrd at troy.edu
  • Wes Roberts , Assistant Director – wroberts at troy.edu
  • Michael Slay, Assistant Director – mslay at troy.edu
  • Laticia DuBose, Assistant Director - ldubose at troy.edu

Questions about Forms:
  • Becky Davis, Admin. - bedavis at troy.edu
  • Melissa Foran, Admin. - mforan at troy.edu
  • Tammy Hussey, Admin. - thussey at troy.edu
  • Karen Peters, Admin. - kcpeters at troy.edu

Policy & Service Questions:
  • Carol Supri, Associate Vice Chancellor - csupri at troy.edu

Troy University Dothan

Questions about Forms:

  • Tina Skipper, Admin. - tskipper at troy.edu

Questions about Forms, Verification & Work Study:

  • Susan Green, Counselor - sagreen at troy.edu
  • Travis Cobb, Counselor – tocobb at troy.edu

Questions about Loans, VA benefits, Policy and Services:
  • Alex McMahan, Assistant Director - amcmahan at troy.edu

Troy University Montgomery

Questions about Forms, Verification & Work Study:
  • Rebecca Crosby, Counselor - rcrosby2439 at troy.edu
  • Breshawn Skinner, Counselor - bmskinner at troy.edu

Questions about Scholarships, ANGEAP, VA benefits, and administration of the Montgomery Financial Aid Office:
  • Chenetta Brown-Lee, Scholarships/VA Coord. and Assistant Director of Financial Aid - cbrown-lee at troy.edu

Further Questions about Policy and Services:
  • Carol Supri, Associate Vice Chancellor - csupri at troy.edu

Troy University Phenix City VA Office

Questions about Scholarships & VA. Troy Campus is the financial aid office for Phenix City.
  • James Thompson, VA & Scholarship Coordinator - jthompson42573 at troy.edu

VA System Contacts

  • The Troy University-Troy Veteran’s Office for Troy & Montgomery School of Nursing is located in room 134 Adams Administration Building, Troy, AL 36082 1-800-551-9716 x3701 or 334-670-3701 - Jason Messick, VA Counselor - jmessick at troy.edu - FAX (334) 670-5917
  • Troy University Distance Learning Veteran's Office is 334-670-3701 - Travis McCullough, VA Counselor - tmccullough7274 at troy.edu or Jason Messick, VA Counselor - jmessick at troy.edu - FAX (334) 670-5917
  • Troy University Dothan Veteran's Office is 334-983-6556x1-257 - FAX (334) 556-1042 - Alex McMahan,  VA Counselor - amcmahan at troy.edu
  • Troy University Phenix City Veteran's Office is 334-448-5122 - FAX (334) 448-5225 - James Thompson, VA Counselor - jthompson42573 at troy.edu - Please leave VA forms for processing at Phenix City to be processed by Jason Messick or Travis McCullough.
  • All other sites - Please contact the site for the name and number of the VA Counselor

Where is my check?

The Financial Aid Office approves funds to be placed onto a student's account. The Financial Affairs Office (Cashiers or A/R or Student Accounts) places the funds onto the student's account. The Student Accounts Office (Cashiers Office) puts credit balance refunds on your Trojan One Account.

Dothan Financial Affairs Office:   (334) 983-6556, x 1-210

Last Updated: 10/07/2008

Office of Financial Aid
134 Adams Administration Building
Troy, Alabama 36082
Phone: 1-800-414-5756
Assistance Available 24 Hours A Day/7 Days A Week

 

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