Office of Financial Aid
Lender List of Stafford PLUS/Lenders and Servicers

Troy University participates in The Federal Family Education Loan Program (FFELP) and you will need to select a lender to borrow.

Troy University does not participate in the Federal Direct Stafford Loan Program.

You cannot process a Pre-Approval through ANY lender, you must process your loan through Troy University.

You cannot complete an MPN directly with the lender, you must complete the MPN through KHEAA.

•  Repayment Contact Numbers other than Lenders
•  Where are My Student Loans

This Lender List is made available to both new and continuing students who wish to choose a lender and to learn more about the lenders at Troy University. First time Troy borrowers who have returned their award letters may complete an MPN, electronically (the sequence you must follow is for you to return the award letter, we certify the loan, and then you may complete the MPN) at the KHEAA Link at the bottom of the main page or click on MPN on-line. Once we certify your loan with KHEAA, they will send you a paper MPN to complete if they do not have one for you.

These lenders are chosen as preferred because of their use of the Guarantor (KHEAA) we use as a disbursing agent (our only electronic arrangement), historical relationship with the University, processing speed or service, and reduced fees. Choosing a lender from a mail or phone solicitation is often a choice to have a small gain for reduced service when you need it in repayment. A pre-approval from ANY lender or Guarantor can also delay your processing; it can result in delays and sometimes rejection at the guarantor level. It is important to begin your application process with the FAFSA and follow our procedures - use our checklist on the forms page for the appropriate year..

To process a loan from any other lender or guarantor, you must submit the paper application or Stafford Certification Form you obtain from your lender for our manual certification which will await a paper check from the lender.

The information of this page is provided by the lenders but is subject to change at any time; you are urged to check with the lender (click on their logo to go to their web page) when choosing a lender based upon borrower benefits.

Repayment Contact Numbers:

Sallie Mae (888) 272-5543
(Borrowers in Repayment)

ACS (800) 835-0177
(Borrowers in Repayment)

Direct Loan Servicing (800) 848-0979
(Borrowers in Repayment)

Where Are My Student Loans?

Loan Locator from the National Student Loan Clearinghouse (No PIN Required)
The National Student Clearinghouse offers services to assist students to track their student loans.

NSLDS Student Access National Student Loan Data System (Requires FAFSA PIN)
The National Student Loan Data System (NSLDS) is the U.S. Department of Education's (ED's) central database for student aid. NSLDS receives data from schools, guaranty agencies, the Direct Loan program, the Pell Grant program, and other Department of ED programs. NSLDS Student Access provides a centralized, integrated view of Title IV loans and Pell grants so that recipients of Title IV Aid can access and inquire about their Title IV loans and/or Pell grant data.

Apply for a PIN US Department of Education PIN Registration
Your PIN can be used each year to electronically apply for federal student aid and to access your U.S. Department of Education records online. If you receive a PIN, you agree to not disclose or share your PIN with anyone. Your PIN serves as your electronic signature and provides access to your personal records. You should never give your PIN to anyone, including commercial services that offer to help you complete your FAFSA. Be sure to keep your PIN in a safe place.

Last Updated:04/15/2008

Office of Financial Aid
134 Adams Administration Building
Troy, Alabama 36082
Phone: 1-800-414-5756
Assistance Available 24 Hours A Day/7 Days A Week