Frequently Asked Questions

Who can use the Health Center?

All currently enrolled students are eligible for health services. The services are not extended to spouses, children, or other family members.

Where is the Health Center located?

Student Health Services is located on the 1st floor of Hamil Hall near the Trojan Center.

What services are offered?

Any student desiring student health services should report to the Health Center and sign in. A registered nurse will evaluate the student and either treat or make an appointment referral to the nurse practitioner or the physician. A Certified Registered Nurse Practitioner (CRNP) is available at the Health Center for one hour daily. All services are confidential. No information can be released to anyone without the student’s written consent.

How is the student charged?

Office visit charges are based on the evaluations & management of the patient. Lab services and medicine cost are kept as minimal as possible. Any charges can be paid at the time of service or charged to the student’s account in the business office.

What about insurance?

The Health Center accepts BC/BS insurance coverage, but will file other insurance as a courtesy to the student. The student is responsible for any co-payments.

What if a student needs help after hours or in an emergency?

Troy Regional Medical Center offers emergency services locally. Their phone number is 670-5000. For nonemergency services after hours or weekends, Pri-Med type facilities are located in Montgomery or Dothan. The student is responsible for any incurred charges.

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