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What are the system requirements of Securexam® Remote Proctor?
Minimum Requirements for the Remote Proctor Device:
- Microsoft Windows XP or Windows Vista 32-Bit operating system
- (THE REMOTE PROCTOR DOES NOT SUPPORT Windows 64-Bit editions!)
- 1 Gigabyte of RAM
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2 Gigabyte of free hard disk space
- USB 1.1 connectivity (USB 2.0 recommended)
- Internet Connection (strongly recommended: DSL, Cable, or LAN)
- No USB WIFI internet connection, hard wired (Cat5) connection recommended
How do I check to see if my computer meets minimum requirements?
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What is the Securexam® Remote Proctor?
Securexam Remote Proctor is an integrated software/hardware solution that brings academic integrity to distance learning exams. Remote Proctor ’s fingerprint scanner authenticates the identity of a test-taker while the camera and microphone monitor the exam environment. The device records changes in sounds and provides a 360° view of any motion during an exam. Remote Proctor is connected to the test-taker’s computer loaded with Software Secure’s Securexam software, which locks the computer into the testing program while simultaneously prohibiting access to all applications or pre-existing information that could be used to cheat during an exam. With Securexam Remote Proctor, distance learning students can take exams the same way they learn—anytime, anywhere; and now, with integrity.
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How does Securexam® Remote Proctor work?
For students to enter Securexam using Remote Proctor, they must first successfully pass through the ID authentication process, which entails placing a finger on a scanner that matches their biometrics with a previous scan gathered during initial registration of the unit. The unit also takes a picture of the test-taker and, depending on the school, captures a picture of an ID card. After the student’s identification is authenticated, Securexam launches the testing program while locking down the computer until the test is completed. During the test, Remote Proctor records changes in sound or motion and organizes video clips on a Web site for later review by the institution.
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How does Securexam® Remote Proctor work with Securexam®?
Faculty members can format an exam to require the use of Securexam Remote Proctor by using a Web-based interface. When students launch their Securexam software, the software will look for the Remote Proctor device and, if it is connected, will begin the authentication process to gain access to the exam.
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What happens after the student has completed the exam?
During the exam, Remote Proctor captures audio and video clips whenever motion or sound exceeds a specific threshold indicating potentially suspicious activity (i.e., movement that would normally attract the attention of a proctor in an in-class environment). If during the exam itself, the student’s Internet connection is dropped, or is inadequate to send suspicious video, the program will attempt to re-establish an adequate connection at the end of the exam for transmission. Securexam will continue to attempt to transmit all of the suspicious video each time the computer is launched until all of the video is successfully transmitted. After an exam has been completed, faculty and school administrators can access a secure Web site to review the exam, just as if they were proctors during the exam itself. For each test-taker, the Web site organizes and presents; (1) a picture of the student authenticating, (2) any suspicious audio/video clips and (3) thumbnail video of the portion of the exam that did not include movement.
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What kind of motion and sounds get recorded by Securexam® Remote Proctor?
Securexam Remote Proctor contains a filter that distinguishes between normal test-taking movement (i.e., typing, minor head movements) and all other movement, which it deems “suspicious activity.” This filter initiates transmission of audio and video that records movement anywhere in the line of sight or sound of the test taker.
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What if my computer crashes or my Internet connection is lost during a test? Do I have to retake the test?
Sometimes Blackboard and other Internet applications such as the Remote Proctor can lose connectivity depending on the quality of Internet connection. If you lose connection, you are encouraged to contact your professor and advise them of what happened, when, and any circumstances leading up to the loss of connectivity. The video up to the disconnection will be reviewed and the professor will make the determination if, when, or how the new test is administered.
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I’m on a military or office computer and am not sure if I’m allowed to install the software. What should I do?
You need to consult the IT contact that is in charge of your computer to install the software. The Remote Proctor system does do a 360˚ video and audio capture, so please be aware of your responsibility to take your test in an area where photography or video is permitted. See the course syllabus for the guidelines of the Remote Proctor test taking environment.
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Does Securexam® Remote Proctor support MACs?
The Remote Proctor does not currently support MAC OSX but will run if the MAC has Boot Camp with Windows XP ro Vista installed.
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Does the Remote Proctor capture audio or video when I’m not taking an exam?
The Remote Proctor only captures video and audio during a test taking session. Even though the light is on, video is not captured until the Securexam® software is running and the test is initiated.
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Does the Remote Proctor store my actual fingerprint?
Remote Proctor does not store your actual fingerprint on any server. It reads your fingerprint and breaks it down into a mathematical algorithm. This ensures that your fingerprint cannot be physically duplicated.
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Should the Securexam® Remote Proctor software be installed before I plug the device into my computer?
The Securexam Remote Proctor device should be plugged into your computer’s USB port before installing any of the Remote Proctor software, otherwise the device will not install properly.
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Can I use different USB ports with Securexam® Remote proctor?
You will need to use the same USB Port that you had the device plugged into when you installed the Remote Proctor. You can switch USB ports, but to do this you would have to uninstall the Remote Proctor and then reinstall the software with the machine plugged into the other USB port.
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Will my current webcam interfere with the functionality of the Remote Proctor’s webcam?
Remote proctor differentiates between its webcam and any other webcam that may be installed on your computer.
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