Frequently Asked Questions

 

Facilities, Access, and Services

The Rosa Parks Library is on the second floor of the Rosa Parks Library and Museum building, located at the corner of Montgomery St. and Molton St., just across the street from the Davis Theatre. For more specific directions, call the Circulation Desk at 334-241-9576, or see our web page for directions.
Questions about the library resources or services may be asked in person, online or by phone. Ask questions at the University Rosa Parks Library Circulation Desk, call the library at 334-241-9576 or Live Chat with a Librarian 24 hours a day, seven days a week when classes are in session.
Reserve materials are located in the Rosa Parks Library behind the Circulation Desk.
The library has three study rooms. Keys are checked out in the Rosa Parks Library at the Circulation Desk. Patrons may call the Circulation Desk (334-241-9576) and reserve a study room if it has not been previously reserved. Study rooms may be checked out once for a two hour time period, and renewed once for one hour, if others are not waiting to use the room, or if it is not previously reserved.
Yes, the Rosa Parks Library does send out notices and correspondence to library patrons. The library uses the Troy University Webmail as an official means to communicate with patrons. Patrons desiring their email to be delivered to another address other than their troy.edu address should set the account to forward the messages to the desired account.

 

Obtaining Materials

Materials to be checked out should be taken to the Troy University Rosa Parks Library Circulation Desk at the main entrance to the library. The library is on the second floor of the Rosa Parks Library and Museum building. You must present your Troy University ID card at the desk to check out materials.
Go to the Circulation Desk to ask someone to help you check for the book.
Go to the Circulation Desk and ask if the book can be recalled or held for you when it is returned.
Rosa Parks Library materials can be returned to the Circulation Desk during open hours. There is also a book drop outside the Molton Street entrance, near the rear parking lot. Most materials may be returned in the drop 24 hours a day, 7 days a week. There are, however, a few exceptions to this rule. Videotapes, DVDs, CDs and Interlibrary Loan materials should be returned to the Circulation Desk.
The Library considers all requests to purchase materials, however, the Library does not purchase textbooks. Patrons may make requests for materials by using the Materials Requests Form.
Library staff do not normally pull and hold books upon request.

 

Finding Materials

Click on “Catalog” on the Rosa Parks Library homepage http://trojan.troy.edu/library/montgomery/ . If you need help, call the Rosa Parks Library at 334-241-9576, come into the library and ask for help at the Circulation Desk or Live Chat with a Librarian 24 hours a day, seven days a week when classes are in session.
After you find the item(s) that you want in the library catalog, you will need to search for the material on the shelf. Most items listed in the Library Catalog are identified by their individual call numbers. Library materials are shelved in order, according to their call numbers. For assistance with locating materials, inquire at the Circulation Desk.
To access an electronic book, go to http://trojan.troy.edu/library/databases-ebook.html (Note: To access this resource, you must be a student currently enrolled in classes at Troy University or an employee of Troy University. Please use your Troy University email ID and password to login. Do not use the domain portion of your email address, @troy.edu. Your email address is the same as your Trojan Web Express).
The majority of electronic resources listed in the Library Catalog and the Online Resource databases are licensed for the use of the Troy University community (Troy University faculty, staff, and currently enrolled students).
To access the library's databases from home or work, you must be a currently enrolled Troy University student, faculty or staff member. When you first enter, you will be prompted for a login and password. Login using your Trojan email user ID and your Trojan email password.
There are over 40 workstations in the Troy University Rosa Parks Library. All are general purpose computers with word processing and other software.
There are over 40 workstations in the Troy University Rosa Parks Library. The workstations may be used to print online articles on designated printers.
Web-based email services may be accessed at any of the library workstations or by using your own device. Wireless access is available in the library.
Yes, wireless computer access is available in the library.
For more information about the Troy University Rosa Parks Library, go to the Montgomery Campus Library Guide http://troy.libguides.com/montgomerycampus

 

Employment

Students who are interested in working in the Rosa Parks Library are welcome to call and inquire about openings or schedule an interview AFTER they have been approved by the Financial Aid Office, located on the second floor of Whitley Hall.
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