Student Information

Payment of Registration Expenses
Payment Plan
Troy Campus Dining Dollars
Montgomery Campus Café Dollars
Clearance of Obligations
Miscellaneous Expenses
Offset of Funds
Change in Regulations or Expenses
Student Bank Loans
Funds Held
Student Refunds
Withdrawals and Refunds
In-State and Out-of-State Status
Parking Decals
E-Commerce System

Payment of Registration Expenses:
The payment of charges for tuition, fees, room, and board is part of the registration process. Troy University encourages full payment of all tuition and related fees by the last day of the regular registration period for the current semester or term. Payment of fees may be made on-line using Trojan Web Express or at the office of the Student Financial Services. Troy University accepts Visa, MasterCard, Discover, American Express, money order, paper check, and cash.

Payment Plan:
Students with an account balance after the first payment due date will be allowed to pay in three parts and will be assessed a $25.00 payment plan fee.

One-third of the amount owed Troy University will be due on the first day of class. Students may apply the following toward the first one-third:

  • Awarded institutional scholarship
  • Awarded financial aid
  • Payment by paper check, money order, cash, debit card or credit card

The remaining amount owed may be paid in two installments. Payment due dates are published and are approximately one month apart. Financial Aid above what is needed to cover the first one-third due may be applied to the remaining payments due.  The student should be prepared to pay any amount not covered by Financial Aid.  Failure to pay the entire balance by the third payment date will result in a late fee of $50.00. Also, failure to satisfy financial obligations to the University will result in the student's restriction from future class registration, possibly having the account assigned to a collection agency, and non-release of transcripts.

It is the responsibility of the students to pay their account balance by the established payment due dates.

A current semester or term debt must be paid-in-full before a student will be allowed to register
during registration dates that fall before a third payment due date.

Troy Campus Dining Dollars:
Troy Campus students not under a residential meal plan taking at least 9 undergraduate credit hours on campus will be required to purchase a $275 meal plan per semester. These funds may be used at the Stewart Dining Hall, Trojan Food Court, Trojan Center Convenience Store, Quick Zone in the Math-Science Complex and Herb's Place at Trojan Village.

These funds are valid till the last day of the semester and all unused funds are forfeited.

In the case a student has been charged this fee and will not be on campus during the semester due to an internship or study abroad, or the student is not taking all their classes at the Troy Campus, the student may apply for an exemption by completing the "Dining Dollar Exception Request" form.

This form must be completed by the student, signed off by the program coordinator and should be turned in at the cashiers office in the Adams Administration building for consideration.

Dining Dollars Exception Request Form (PDF)

Montgomery Campus Café Dollars:
All students registering for a course at the Montgomery Campus, taking at undergraduate, graduate, doctoral or post-graduate credit hour(s) on campus will be charged $25 Montgomery Campus Café Dollars plan per term. These funds may be used at the Barnes & Noble Café on the Montgomery Campus to purchase food, drink and convenience items only.

These funds will be available on the day after the last date to add a course and must be utilized by the last day of the term, or any unused funds are forfeited.
There are no exceptions to this requirement.

Clearance of Obligations:
All financial or other obligations to the University must be cleared prior to the end of each semester or term. An outstanding balance for a prior semester or term must be paid before the student will be allowed to register for subsequent semesters or terms. Transcripts will not be issued if financial obligations have not been satisfied. Failure to meet financial obligations to the University could subject the student to additional late payment charges, as well as collection cost.

Miscellaneous Expenses:
In addition to registration expenses, miscellaneous expenses may be incurred by students. These charges are payable when incurred.

Offset of Funds:
If there is an outstanding account balance, and the University has in its possession any funds payable to the student, the University reserves the right to withhold funds necessary to pay the outstanding balance and cover any collection costs incurred. Once accounts are paid, any remaining balance will be refunded to the student.

Change in Regulations or Expenses:
All financial regulations, fees, or charges are subject to change as conditions warrant.

Student Bank Loans:
Student bank loans are disbursed each semester or term. Most bank loans are disbursed electronically. Loan disbursement information is not given over the telephone; inquiry must be made in person. Students may reference their promissory note for loan disbursement dates to determine when to expect loan proceeds.
All loan applicants are required to participate in an entrance interview on the web at concerning their financial obligation as recipients of loan funds.

Funds Held:
Troy University acts as an agent holding miscellaneous scholarship funds from donors to be applied to the accounts of students. All transactions relating to a funds-held account must take place at the office of Student Financial Services.

Trojan OneCard
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Student Refunds:
Troy University has partnered with Higher One, Inc., a financial services company, to disburse student refunds. Click here or the card above for more information.

Withdrawals and Refunds:
Students officially withdrawing prior to the start of a term will not be held liable for fees (other than non-refundable fees). Students withdrawing during the first week of the semester or term will be charged a $50.00 withdrawal fee.

The liability for fees will not be excused for withdrawals effective after the first week of the semester or term except as noted in the last paragraph of this section.  Students having made prior payment will be refunded the amount paid less their liability after the withdrawal. Students suspended for disciplinary reasons are not eligible for refunds or reductions in liability. Refunds will be applied to any outstanding obligations and to any scholarship, grant, or loan received for the semester or term.

Students may encounter extenuating circumstances that warrant an exception to the refund policy.

In-State and Out-of-State Status:
In-state or out-of-state status concerns or questions should be directed to the office of Admissions/Enrollment Management.

Parking Decals:
Students who use campus parking are required to purchase parking decals.

E-Commerce System:
Troy University's E-Commerce system allows students to use the latest technology to complete business transactions with the University. Using the Web Advisor program, E-Commerce at TROY offers the following on-line features to students:

  • The ability to pay tuition and various fees by using credit/debit card
  • The ability to view a summary and detail of account balances

To view this feature, visit Trojan Web Express.

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