Undergraduate Requirements

Ask TROY

Welcome to the eTROY Online Student Orientation page!

  

Are you curious about learning in an online environment? Would you like to take an online class, but feel that you need more information? This page is designed to help you discover more about learning in an online environment, the skills and technologies that are required, as well as some helpful tips on how to become a successful online student. 

   

Orientation Courses 

Graduate Orientation Course 

How eTROY Classes Work 

   

Self Assessment 

   

Take the PREPARE Assessment

  

Are you ready for online learning? There are a few differences between learning in a face-to-face environment and learning in an online environment. The information below should help to outline some of these differences.

So, what technical skills do you need to be a successful online learner? Some of the minimum recommended technology skills for learning online are: 

   

  • Sending and receiving e-mail, including attachments
  • Creating, sending, receiving, and printing Microsoft Word, PowerPoint, or other documents
  • Possessing the necessary Adobe Reader software to open and print PDF files (Download FREE Adobe Reader)
  • Posting and responding to discussion board questions (tutorials are available)
  • Taking assessments online, such as quizzes and other exams (tutorials are available)
  • Learning to navigate the course space within the Blackboard Learning Management System (LMS) (tutorials are available)

  
Computer Technical Requirements 

In order to get the most out of your online classes, there are some basic computer technical requirements.

   

Policies

Just as in the face-to-face environment, there are certain policies that apply in the online course. Click on the links below to read the Troy University course policies.

   

   

Helpful Links 

  • Getting Started: Step-by-step information on how to get started in the eTROY program with helpful links to guide you on your way.
  • Blackboard Student Support page: Important announcements regarding Blackboard services, along with links and phone numbers for help with Blackboard.
  • Library and Library Resources: Links to the catalog, databases, course-specific guides, interlibrary loan services, and much more.
  • Student Services: Information for new students, a PDF version of the student handbook, and helpful FAQs on common questions.

   

Good luck in your pursuit to further your education! 

Online education gives you the opportunity to advance your learning without having to come to a campus. The online courses are conducted entirely through the internet, allowing you to receive assignments, submit coursework, and interact with your professor and other students via your computer. The courses are primarily asynchronous, which means you don't have to be at your computer at the same time as others. You will spend much of your time reading and responding by sending messages within the online classroom environment.

 

To get started simply follow the steps below. If you are already enrolled in a TROY online program, visit one of our Current Students sites.

 

1. Need some information?

 

You can quickly get answers to most of your questions on our FAQ page.

 

2. How online learning works

 

Before you apply for your program of study please complete the Orientation Module to see if online learning is for you.

 

3. Find a degree program

 

To view our degree programs visit our Degree Programs page.

 

4. Review the admission requirements

 

The admission policies of TROY are designed to meet your needs. Most applicants who have a high school diploma or the equivalent can be admitted and register for undergraduate courses. In most cases, neither transcripts nor test scores are required at the time of admission. By the end of the first semester, a student who plans to earn a degree at TROY must make sure that official transcripts have been sent from each institution previously attended.

   

View admission requirements

 

5. Complete the online application for admission

 

If this is your first online course at Troy University you'll need to complete an application for admission. Remember to include your application fee, and request official transcripts from any school you have attended.

 

After you complete the application for admission you will receive notification of your status and guidance on how to complete the final steps to becoming a TROY student.

   

View TROY application for admission

 

6. Advising

 

Once you are admitted to a Troy University online degree program, you will receive by email your administrative counselor and faculty advisor name for a graduate program and your professional counselor name for an undergraduate program. If you are unsure of who your advisor is, please call toll-free at 800-414-5756 or email at ask@troy.edu. Please be sure to have your student id number and your home location.

 

7. Bookstore

 

Be sure to order your textbook right after you register for your course so you receive it by the first day of class.  MBS Direct is the Bookstore for eTROY.

 

8. Paying for your course

 

If you would like to apply for Financial Aid to cover the costs of your degree program you can do that before you apply to Troy University.

 

You will pay for your course and other fees on Trojan Web Express where you have registered for your courses.

 

9. Student orientation

 

Follow the links below to learn more about how eTROY works. 

How eTROY classes work 

Graduate orientation course 

What is Blackboard? How does it work?

View hardware and software recommendations

 

10. Finding support services

   

Student Services you may need during your program.

 

Still have questions?

 

If you still have questions you may revisit our FAQ page.

 

Or, you may call 1-800-414-5756 to speak with one of our representatives or email at ask@troy.edu.




This program provides assistance and accommodations to students with documented disabilities that may impede their academic progress. Services include notifying instructors about the student's disabling condition and the specific accommodations to which the student is entitled. Adaptive Needs will not alter the academic requirements of individual courses.

Procedure for Applying for Adaptive Needs

 

1. Complete the following forms:

 

   

2. Attach recent written documentation from a qualified professional stating the nature of the disability and necessary accommodation. Documentation Guidelines 
  

3. Submit completed package by one of the following methods:

     

By mail to:

   

Troy University 
100 University Park 
Troy, AL 36082

  

*Section 504 Grievance Procedure

 

A currently enrolled student with a documented qualifying handicap or disability who contends that appropriate accommodations or modifications are not being met should attempt to resolve the issue informally with the instructor. If an informal resolution has not bee reached within ten class days, the student should inform in writing the Academic Dean or, in the case of Troy Global Campus, the Regional Director. If the complaint is not resolve at this level within ten class days the student may inform the Office of Human Resources or the Vice-President for Student Affairs (Troy campus and Phenix City), and for Troy Global Campus, the Vice President of Troy Global Campus.If the matter is not successfully resolved at this level within ten class days, the grievant may appeal in writing to the Chair of the Accessibility and Accommodations Committee who will conduct a hearing before the full committee within ten class days and make a recommendation to the Provost who will inform the grievant of the final decision within ten class days from the receipt of the committee recommendation.

 

*The ten class day time frame is the maximum allowable. At each level of the procedure, the grievance should be processed as expeditiously as possible.