Program Description

Student Support Services is a federally funded program designed to increase the retention and graduation rates of eligible students; and foster an institutional climate supportive of the eligible students.

Number of Participants: 555

Participants must meet the following eligibility criteria:

  • Be a citizen or national of United States or meet the residency requirements for Federal student financial assistance.
  • Be enrolled at the grantee institution or accepted for enrollment in the next academic year at the institution.
  • Have a need for academic support, as determined by the grantee, in order to pursue successfully a postsecondary educational program.
  • Be a low-income individual; a first generation college student; or an individual with disabilities.

Program activities and services include:

  • Individual and Group Tutoring
  • Academic and/or Career Assistance
  • Supplemental Instruction in High-Risk General Studies Courses
  • Workshops on a Variety of Topics (Academic Advice, Financial/economic Literacy, English/literature, math/science, study skills etc.)
  • Cultural Enrichment Opportunities (Visits to graduate and professional schools)

Student Support Services’ mission is to assist eligible students to stay in college until they earn their baccalaureate degrees.

Campus Locations: Troy (main campus), Dothan and Montgomery

What Does Student Support Services Provide?

  • One on one and group tutoring* in a variety of subjects.
  • Academic counseling (choosing a major, courses to take, scheduling of courses, transfers, etc.)
  • A nice "how to" video and book library.
  • Personal counseling, whether it be problem solving, or just someone to talk with.
  • Vocational counseling and career planning.
  • Preparation of resumes, cover letters, references, etc.
  • Assistance to those with disabilities, see or unseen (Learning Disability, anxiety disorders, etc.)
  • Assistance finding financial aid, scholarships, crisis assistance funds, etc.
  • Assistance in securing admission and financial aid for enrollment in four-year institutions.
  • Assistance in securing admission and financial aid for enrollment in graduate and professional programs.
  • Study, note taking and test taking skills, etc.
  • Participation in cultural events (plays, concerts, etc). We buy tickets and give them to you Free!
  • Referrals to other health professionals or organizations (we have over 100 referral resources)
  • Conflict resolution. Have complaint about any TROY-Dothan staff, faculty or policy? Let us help.
  • Special services for students with limited English proficiency.
  • Direct financial assistance (grant aid) to current SSS participants who are receiving Federal Pell Grants.
  • Textbook loaner program (you can also donate your used textbooks to help others).

*Become a tutor! Earn some cash while gaining great experience for life and your resume.
This is only a partial list. If you don't see what you need here, contact any member of the SSS Staff.

All SSS Services are provided free of charge to qualified participants.

Joining Student Support Services

  • Complete SSS Application
  • Complete the FOCUS Career Inventory
       Access Code: trojan
  • Complete the Lassi Study Skills Inventory
       School Number: 77101   User Name: auwv   Password: kyr8g
  • Contact project Director to schedule an initial Assessment
  • Contact project Counselor to schedule Academic Assessment
  • Your assessment is not finalized until the follow-up appointment with project Counselor to establish goals and objectives on your IEP has been completed

Note: None of this counts on you academic record. We’re just trying to determine where you might need help and how we can provide it.

Yes, it seems like a lot, but it’s worth it. You’ll learn about yourself and remember, once you’re in the program all our services are provided free of charge. Invest a little time in yourself, you’ll be glad you did.

How To Qualify

There are 2 Steps to qualifying for Free Student Support Services Services.

Step 1: (U.S. Dept. Of Education Guidelines)

  1. Do you, or either or your parents already have a bachelor’s degree?

    If NO = Skip B and C and go directly to Step 2. You qualify as a First Generation College Student
    If YES = If you already have a Bachelor's degree, you do not qualify. If one of your parents has a degree, you are not a first generation college student, but you may still qualify by income or disability. You only have to meet one of the three qualifications, so please continue.

    Please check out TROY-Dothan Campus Counseling Services (M116B) for assistance.

  2. Do you have a disability? (May include Learning Disability, Depression, Anxiety Disorders, etc.)

    If YES = Skip C, go directly to Step 2 . (You qualify if you can verify the disability)
    If NO = Go to C. (You’re still in the running!)

  3. Does your Taxable* Income qualify you financially? Check out this chart:

    If your family size is 1 and your Taxable Income is below $ 16,335 = YES
    If your family size is 2 and your Taxable Income is below $ 22,065 = YES
    If your family size is 3 and your Taxable Income is below $ 27,795 = YES
    If your family size is 4 and your Taxable Income is below $ 33,525 = YES
    If your family size is 5 and your Taxable Income is below $ 39,255 = YES
    If your family size is 6 and your Taxable Income is below $ 44,985 = YES
    If your family size is 7 and your Taxable Income is below $ 50,715 = YES
    If your family size is 8 and your Taxable Income is below $ 56,445 = YES
    If your family size is > 8 add $5,730 for each additional member

    * Taxable income is on Line 39 of IRS Form 1040, line 24 of 1040A or line 6 of 1040EZ

    If YES = Go to Step 2 (Your taxable income qualifies you no matter your gross income)
    If NO = Sorry, you did not qualify for SSS under any of the three D.O.E. guidelines, but other services are available. Please check out TROY-Dothan Campus Career and Counseling Services (M116B) for assistance.

Step 2: (Academic Support)

Having a need for academic support. Examples include:

  • Cumulative or Term GPA below 2.5
  • Previous failure of a subject still needed for graduation.
  • Poor study or test taking skills.
  • English or Math placement tests indicating need for academic support.
  • Other academic needs that can be verified.

Academic need is best determined during the assessment process Print the SSS Application and bring it to Malone Hall 116 (or stop by and pick one up) to start the process. You must complete the assessment and be admitted into SSS by the director before you receive any SSS Services.

What Does Student Support Services Provide?

  • Academic Support
  • Study Skills Instruction
  • Tutorial Modules on Canvas
  • Academic Workshops
  • Exam Lounge (hosted during exam weeks)
  • Career Planning
  • Graduate School Planning
  • Advice and assistance with course selection
  • Assistance with Federal Financial Aid

Benefits exclusive to active SSS participants:

  • Instructional Lab
  • Book Loan Program
  • Cultural Opportunities
  • Grant Aid Awards
  • Tri-Sig Leadership Club
  • Tri-Sig Online Book Club
  • SSS Toasters (public speaking forum)
  • Convenient Office Hours
  • Outstanding, Friendly Staff

What are the Eligibility Requirements?

The SSS program is available to undergraduate students who are U.S. citizens enrolled at Troy University at the time of application and have an academic need. You must also meet at least one or more of the following criteria:

  • Your income must fall within federal guidelines.
  • Be a first generation student (neither parent graduated from a four-year institution).
  • Have a documented physical or mental disability.

Applicants will be selected on the basis of need and eligibility. The Montgomery Campus office of Student Support Services is funded to serve 175 students annually. Therefore, applications are accepted on a first come, first served basis. Students may apply at any time throughout the year.

We invite you to call our office for an appointment. Walk-ins are also welcome. After-hours tutoring or counseling may be scheduled by appointment.

Apply Now!