Frequently Asked Questions
Upon notice of absence, students whose studies are interrupted due to military obligations and who return within two years of their last enrollment are readmitted with the same academic status the student had when they last attended.
- Students who have not been enrolled at TROY for more than two years must submit a new application for admission at www.troy.edu/apply. Returning service members will not be charged the resubmission fee.
- Students who have been enrolled at TROY within the past two years can contact the Office of Admissions at 1-800-414-5756 and make arrangements to continue their studies; a new application is not necessary.
- Students who have enrolled at another institution since their last term/semester at TROY must submit a new application for admission at www.troy.edu/apply. Students must also submit official transcripts from that institution(s). Returning service members will not be charged the resubmission fee.
Yes. Troy University, in accordance with the Federal Family Educational Rights and Privacy Act (FERPA), seeks to assure the highest levels of confidentiality regarding student records and information. Student information will not be disclosed to a third party without the written consent of the student, unless directed by law. As a student of Troy University, you are eligible to designate a parent, guardian, or spouse to whom appropriate information can be released. Please fax the Student Consent Form to 1-334-670-5679 to either designate a third party or refuse access to third parties.
Yes. View the Academic Regulations in the current Troy University Academic Catalog for a full listing of tests that are accepted.
Yes. Requesting this transcript is free, and we urge you to request an updated "official transcript" to be sent to the Troy University address at least once a year or after you complete training courses. This will ensure that you are given the maximum amount of military credit possible.
Placement tests are required in the areas of English and Math and must be taken before enrolling into classes in these subject areas. Register for tests at the link below. Placement tests from any other institution will not be used.
Once all Official transcripts have been received and you have registered into classes, your file will be evaluated. To check the progress of your documents, please check the status in Self Service.
We are only able to consider transcripts mailed directly from the issuing institution as official. Copies mailed from the student, faxed or electronically generated copies, or copies stamped "Issued to Student" are not considered official. TROY also accepts electronic transcripts to firstname.lastname@example.org. Transcripts received via ANY other email address will not be accepted.
Request all Official transcripts through the Troy University website by selecting "Order Official Transcripts." Transcripts are processed through the Troy Campus in Troy, Alabama. No off-site campus or location will be able to provide an Official transcript. There is a $10 fee when requesting an Official Transcript.
Troy Online is committed to providing high-quality distance learning programs for its students. Proctored exams maintain academic integrity and ensure fairness. In addition to preventing dishonesty in exam-taking, a proctored exam is a good way to verify that the student is the one doing the course work--something the federal government requires distance learning programs like Troy Online to demonstrate.
Depending on your current degree or course requirements, you may have a Proctored Exam. Eventually, all online courses will have at least one proctored exam. This decision is made by your instructor and will be noted in the course details when you enroll.
Refer to your Program Evaluation by logging into Self Service. Also refer to your Student Agreement if you are eligible for a SOC (Servicemembers' Opportunity College) contract. These documents will be complete once your Official transcripts have been received and evaluated. These documents will show the courses that transferred from previous schools, how the credits were applied to your degree, and your remaining degree requirements.
Undergraduate Exit Exam requirements include:
- Proficiency Profile – This exam is required after reaching 60 hours or more, which is considered "Junior Status". All transfer credit is included in this total. Students enrolled in an undergraduate degree program must complete the Proficiency Profile exam prior to obtaining their degree. The Proficiency Profile exam is not graded at this time but is required as part of the graduation process. The GECE was replaced by the Proficiency Profile. The required Proficiency Profile exit exam covers your basic first 2 years of college.
- MFAT – This exam is required with CJ 4499, MGT 4476, or PSY 4480, as these are Capstone classes. This exam covers your concentration/area of study. You will need to contact your instructor for any minimum test score required to pass the MFAT exam. If you are not in or registered for a capstone course, you will not be permitted to register for the MFAT.
Graduate Exit Exam requirements include:
- Comprehensive Exam – Please contact your faculty advisor or view the catalog to see if your program requires a Comprehensive Exam
The SOC (Servicemembers Opportunity College) Student Agreement is an official document that represents your degree plan at the time of your initial evaluation. Although it is a static document that does not update from term to term, it can be used as a degree-progress checklist because the courses that make up your degree plan are listed in the Student Agreement.
Your Student Agreement will be submitted when you have satisfied all admission requirements and when the transcripts from all colleges that you previously attended have been evaluated. After the Student Agreement is submitted, it becomes an official document.
Step by step instructions for applying for Financial Aid can be found on the Troy University Financial Aid website.