Marketing
About the Office of Marketing
TROY's Department of Marketing oversees all official University marketing strategies and campaigns and is responsible for TROY's policies, processes and brand management goals. TROY Marketing specializes in data analysis, advertisement placement, photography/video creation, graphic design, web publishing, copywriting, publications, copy editing, collateral, branding and print on demand. TROY Marketing continues its mission of promoting the University while inviting potential students to experience the Trojan Warrior Spirit for themselves.
Marketing Resources
Chief Marketing Officer
(334) 670-5830
johnson@troy.edu
Jane Martin
Director of Marketing
(334) 670-5823
jfmartin@troy.edu
Lacey Helms
Director of Advertising
(334) 808-6381
lbhelms@troy.edu
Marketing & Communications Project Manager
(334) 670-5830
Kiara Posey
Marketing Content Coordinator
(334) 808-6625
keposey@troy.edu
Emily Cousins
Senior Graphic Designer
(334) 808-6713
ecousins@troy.edu
Laura Phelps
Graphic Designer
(334) 808-6533
lphelps@troy.edu
Marketing Project Manager
(334) 808-6502
Cole Patterson
Creative Media Producer
(334) 808-6856
apatterson167105@troy.edu
Devendra Devra
Web Graduate Assistant
ddevra@troy.edu
Howard Purvee
Creative Media Graduate Assistant
(334) 808-6394
hpurvee@troy.edu
Jessica Fleischmann
Student Graphic Designer
jfleischmann@troy.edu
Shariza Klinger
Student Graphic Designer
sklinger@troy.edu
Advertising:
- Big Marketing and Communication
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GreenTree Marketing (Print On Demand)
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All collateral materials are managed through Print on Demand and accounts have been setup for Colleges/Schools and locations. Contact your Area Director or Dean to request access or products.
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If you would like to submit a helpdesk ticket online please follow the instructions below:
1. Visit our help desk page and click “Submit a Ticket.”
2. Ensure your name is under “Requestor.”
3. Under “Urgency,” select a timeframe based on when you will need the materials in hand. When selecting the type of “Urgency,” please consider that creating NEW materials could take two to four weeks, including the time required for the Marketing office's approval process and your revisions.
4. Under “Request Type” you will select between the following:
- “Advertisement Placement”
- “Troy.edu”
- “Creative”
- Please note that when you select “Creative” or “Troy.edu,” additional fields will appear to further specify the type of creative or website request you are making.
- “I don't know what I want or Other”.
5. Under “Description,” please provide as many details as possible, including whether you will require copy or will provide copy for us. Any items that can be printed, we will need sizes for any of these items.
6. When you reach the attachment section, include any previously referenced documents and any attachments that illustrate the preferred look or feel you would like for your request (if any).
7. Finally, select a due date. This date should be the latest you need to have the final project in hand and should align with your “Urgency.” Again, please keep in mind the time required to create and revise your request.
8. Once your ticket is submitted, a staff member will contact you within one to three business days to confirm your request via the ticketing system (email) or phone.
9. Your ticket will then be assigned to the appropriate staff member for creation.
10. Remember to check your email regularly, as updates on your request will be communicated through the ticketing system (email).
