Annual Giving | Troy University

Annual Giving

What is Annual Giving?

Every year, we call TROY’s loyal alumni, parents, students, faculty and staff to ask them to support the University. The money raised in this drive goes into the Annual Fund which impacts virtually everything at the University.

Our mission is to encourage donors to support the University at every dollar level and to help spread the message that gifts of all sizes are welcomed and appreciated by the University. Annual support from alumni, friends, faculty and staff is a vital element to Troy University’s mission of maintaining a tradition of excellence in education and public service.

Why Does Annual Giving Matter?

Annual gifts enable Troy University to provide resources not covered by tuition or state funding. No student at the University graduates without having been touched in some way by annual gifts from alumni and friends.

Your contribution can make an impact immediately by providing a student with a scholarship and helping faculty, staff and students attend academic conferences. Your gift can also have a long-term effect by helping us purchase equipment, or other needed resources.

Every contribution – regardless of size – will make a difference for our students, faculty, and staff.

Many of the traditions, activities and programs you loved as a TROY student, along with those you have come to enjoy as a friend of the institution, can remain a part of the University through annual support. Click here to make a gift today in support of your TROY Trojans!

FAQ

Can I designate my gift?

You may choose to give your gift to a specific fund or area of giving such as the Troy Annual Fund, other need based scholarships, academic programs or department of your choice.

Can I give my gift to more than one area?

Yes!  You can designate your gift to as many areas as you would like.

Is my gift tax-deductible?

Yes, your gift is tax-deductible. 

How can I give?

There are various ways to give your gift:

  • Mail in Cash or Check to: Troy University Foundation, 301 Adams Admin., Troy, AL 36082
  • Give online by clicking Give Now

GIVE NOW

 

Blackbaud data security incident FAQs


1. What Happened?

Only July 16, 2020, a third party vendor, Blackbaud, informed the Troy University Foundation that, in May 2020, Blackbaud suffered a ransomware attack, which may have resulted in unauthorized access to certain information maintained by Blackbaud. Upon learning of this event, TROY immediately commenced an investigation to determine what, if any, Troy University Foundation data was impacted. Please know that we take this incident and the security of our donors' information very seriously. We are diligently working to determine the full nature and scope of this incident, as well as confirm whether and what Foundation data may be involved.

2. When did Troy University Foundation discover that this happened?

On July 16, 2020, our third-party vendor, Blackbaud, informed us that it experienced an attempted ransomware attack in May 2020. We immediately began an investigation to determine how this incident impacts the Troy University Foundation, and our investigation is ongoing. Please know we take the security of information very seriously and are diligently working to learn more about this incident.

3. Who is Blackbaud and do they have my personal information?

Blackbaud is a cloud-computing provider that offers customer relationship management and financial services tools, focusing on the non-profit sector. The Troy University Foundation uses Blackbaud primarily for these services, including front-end fundraiser analytics, benchmarking, and prospect screening analytics. While Blackbaud does store certain Troy University Foundation information, we are currently working to confirm what, if any, of this information was impacted by Blackbaud's ransomware event.

4. What information of mine was potentially accessed?

The Troy University Foundation is actively investigating what, if any, information was potentially impacted by Blackbaud's ransomware event. While our investigation is ongoing, to date, Blackbaud advised that no credit card information was included in the impacted files, and that no bank account information, usernames, passwords or Social Security numbers were accessible to the unauthorized actor. Moreover, Social Security numbers are not stored by the Troy University Foundation in this system.

The Troy University Foundation understand, however, from the information provided by Blackbaud, that certain financial-giving records were included among the data potentially impacted by the recent incident. Such records could include donors’ names, physical addresses, phone numbers, birthdates, and donor profile information, such as donors’ real estate asset holdings or giving history. We continue to investigate this incident and can provide additional updates as necessary.

5. What is Troy University Foundation doing to prevent this from happening again?

The Foundation is currently investigating the nature and scope of this incident and will work with Blackbaud to evaluate additional measures and safeguards to protect against this type of incident in the future.

6. Why did it take so long to notify me?

The Troy University Foundation continues to see information from Blackbaud regarding its investigation and response to this incident, including why the Troy University Foundation and other customers were not notified sooner. However, upon receiving initial notification from Blackbaud on July 16, 2020, the Troy University Foundation immediately responded and launched an investigation to determine the extent to which Troy University Foundation data may be impacted. Our initial investigation and response efforts were required to ensure the accuracy of the information provided to you. The Troy University Foundation then moved to notify those whose information may be impacted.

Updated (July 29, 2020): Blackbaud was advised by law enforcement not to begin notifying customers of the incident until the investigation of the extent of the breach was complete.

7. What should I do?

While this event did not involve any disclosure of your Social Security number or financial account details, the Troy University Foundation encourages everyone to be vigilant in monitoring for phishing or other social engineering campaigns from sources that may appear to be the Troy University Foundation. Please do not hesitate to reach out if you have a question about the legitimacy of any communication you receive from a source that appears to be the Troy University Foundation.

While there is no evidence of misuse of the information involved in this event, the following are best practices to take as a result of any data security event:

Monitoring your financial statements carefully. If you see any unauthorized or suspicious activity, promptly contact your bank, credit union, or credit card company.

Monitoring your credit reports for suspicious or unauthorized activity. Under U.S. law you are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to request a free copy of your credit report:

Experian
P. O. Box 9554
Allex, TX 75013
1-888-397-3742
https://www.experian.com 
 
TransUnion
P. O. Box 2000
Chester, PA 19106
1-800-680-7289
https://www.transunion.com
 
Equifax
P. O. Box 105069
Atlanta, GA 30348
1-888-766-0008
https://www.equifax.com/personal
 
Placing a fraud alert on your credit file. You have the right to place an initial or extended "fraud alert" on your file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to verify the consumer's identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Contact the three major credit bureaus directly to place a fraud alert on your credit file.

Placing a security freeze on your credit file. A security freeze will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a security freeze on your credit report. Contact the three major credit bureaus directly to place a security freeze on your credit file.

Contacting the Federal Trade Commission and your state Attorney General to learn more about identity theft, fraud alerts, security freezes, and other steps you can take to protect yourself. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261

Reporting incidents of suspected or actual identity theft or fraud to law enforcement, the Federal Trade Commission, and your state Attorney General.

8. Was law enforcement notified?

Yes, Blackbaud reports that they notified the FBI and are cooperating with the FBI's investigation. They report that they are unable to share further details because the investigation is ongoing.

9. Is Credit Monitoring being offered?

Credit monitoring is not being offered as this event did not impact Social Security numbers. While there is not evidence of misuse of the information involved, credit monitoring would safeguard or monitor for misuse of the information impacted by this event.

 

If you have any questions, please contact:

Meredith B. Welch
Director of Annual Giving and Special Projects
301 Adams Administration Building
Troy, AL 36082
Phone: (334) 670-5924